We have migrated to a new infrastructure. You have to open your switcher to update to the latest IP (see this video). You can find more in-depth instructions here. You can always reach out to us in our Discord server if you need further assistance.
This is a list of the wonderful people who keep Ripple up and running and deal with its community.
Community Managers deal with bans, silences, name changes and pretty much everything that has to do with the community.
They take care of our Discord server and reply to emails sent to the support services (email and support.ripple.moe). Community Managers have a red name in the in-game chat.
Developers add new features to the server, squash bugs, keep the server up and running and take care of its maintenance.
They don't do anything related to the community. Developers have a blue name in the in-game chat.